Platinum's Works Corp
FAQs

We believe in second chances. But everyone around our business must have no serious crimes and a clean record for at least the last 5-7 years. Our business policy is based on good values and morals. Our professionals should not; smoke or drink alcohol, or at least while on duties. And they can’t use any type of drugs inside and outside of work. They are not supposed or will never use any type of vulgar language while on duty. They will be well selected and trained.

Sure. Any and every job we complete should pass HOA requirements.

That has never happened. But if we determine any irregularity in our side. We will fix it at no xtra cost.

Short answer. Just to make sure that we are dealing only with real and quality customers.

At first we didn’t like to do it. But we needed to solve a problem. Since the cov-19 pandemic. We have been receiving too many fraudulent calls from people requesting quotes but never showing up at the residence to receive them. In some cases, the actual owner of the house never called and has a different name. Or the property was abandoned. Resulting in scam calls. And unfortunately, most of the time there is no way to spot scams. Imagine the driving time, gas and toll money we have spent because of it. That also pushed us to only offer online quotes on most of our services.

But there is no reason to worry. You can trust us.

Of course. Each reservation is processed by Thryv with secure payments collected by Square. Therefore, you always receive a printout of your reservation and payment by email or text message.

Zero issues so far. Our connection is secured and our certificated valid till next update 2023. We do not collect any payment info since every transaction is processed, encrypted and protected by Square. A trustworthy company with 4.8 out of 5 stars with over 2300 reviews.

At Platinum’s Works Corp we work by appointment. And each appointment must be requested 48 hours in advance. This means, when an appointment is canceled within 48 hours left to start the service, it is equivalent to 2 days of service in which another person could not make an appointment because that space was occupied. Therefore, this means a loss for our business and for the client who could have taken this space. For this reason, a fee of $75 will be charged for each cancellation made within less than 48 hours to start a service.